having said that ihave not been privileged to get better seats on British airways Element of my flight.My locator no. is AUOANL.My spouse is extremely upset just after getting loyal to American for more than twenty years.
In spite of what transpired on this occasion, we hope you can go on to pick out American Airlines for your personal journey requires. We'll work flat out to make certain you receive the service you assume and are entitled to.
No agent in sight. Flight 1583 delayed delayed and delayed without having information or updates offered by gate agent. what a nightmare
january 26 my son flew non quit from st. louis to laguardia airport Big apple. He arrived, his baggage didn’t. He claimed with the airport that his bag did not appear from the airplane. The lady at the booth checked the claim ticket. The bag experienced not left St. Louis. She gave him a locator selection and advised him they might be calling him before long. They could not obtain it in order that they sent him a variety to complete of his possessions in the bag. He despatched it in.
Remember to note, [American Airways does reserve the proper to ask for delivery information for travellers beneath the age of 2 years].
The whole crew staff members was wonderful , but this male went outside of the roles expectations and must be praised and acknowledged. I’m also content we get a snack all over again.
My flight was pretty pleasurable. I'd an Demise in my relatives and return household on Thursday early morning. So with that I identified as purchaser service and talk to if I could get an flight back again two days early. I had been explained to that it might Price tag me 600 over my unique return ticket.
I assumed there being a plan for overweight people today. I had been up versus the window all the vacation.I compensated for my seat but as it turned out I really didn’t have one. Along with the Old Piedmont nevertheless traveling pondering American would do much better, unsatisfied all around.
I happen to be stuck in Charlotte for nearly daily now. I'm imagined to be connecting to New Bern, NC. I will not be flying American Airways yet again!
I'm a loyal buyer and even with my years of loyalty if I was five minutes late there can be no lee way for me to board a aircraft.
I had been hoping to purchase ticket for 15 year aged son and couldn’t use Web-site for he was considered slight. I identified as buyer service and she assisted me with airline invest in. I particularly requested if I necessary to cancel if I could within just 24hours. This attendant mentioned yes. I found out four hrs later The main reason son would need to fly was cancelled. I identified as back to cancel the flight the attendant informed me I couldn’t cancel flight and it absolutely was a nonrefundable ticket. I advised her scenario as stated higher than she explained she couldn’t do something. I asked for any supervisor, I obtained 1 and explained the situation, she mentioned I couldn’t cancel it and have my a reimbursement she was particularly impolite and hung up on me. I known as again to talk to for one more supervisor and as I had been conversing with this supervisor she informed me that the final supervisor mentioned in her record I refused voucher. What ever a voucher was I was not even confident. Then second supervisor informed me what she imagined. And so the flight wasn’t cancelled since she said to attend a few times right before I published here make my last choice and she or he would wave changing price to take action And that i shouldn’t have any difficulty.
On Jan tenth 2014, we experienced a return flight from Miami to Seattle. This was a direct flight which must have been 6.5 hrs. We boarded about thirty min late, only to hear through the captain that we ended up however awaiting fuel and nonetheless did not have affirmation as to when, but that it might choose not less than twenty min to refuel. At last following 1 hour on the plane, we had refueled, only to listen to that an armrest was damaged and we ended up looking ahead to a fix. We had been on the plan for 1.5 hrs, prior to choose-off. WHY, would you board passengers on that lengthy of the flight Just before refueling, Specially not possessing an ETA for that gas?
Lori went to speak to an attendant and explained to her that Aaron would be scared to be on the airplane not recognizing what was occurring. Lastly, right after A great deal convincing, Aaron was permitted to get off and meet Lori with the gate.
i was lucky ample to be on board American Airlines Flight #32 (LAX – JFK) on labor working day….my partner And that i have been seated independently…we had a Dying during the loved ones and had been gonna nyc for the funeral…….